Mark C. Amos
2634 Goddard road, Toledo, OH, 43606 419.475.1682 mark.@amos-family.com
Value
Do you need a secure, reliable and supportable personal computing & remote access environment?
I focus technology resources on delivering business value through information systems at very low cost.
Experience
2011 – Present: Emerging Technology Owens Corning Toledo, OH
I accelerate the discovery and introduction of new technology into our company using proofs of concept to validate the business value of these technologies. In 2011, I created an emerging technology showcase to inspire new thinking and collect business feedback on the value of technologies.
2007 – 2010: Security/Personal Computing Leader Owens Corning Toledo, OH
I led the combined IT Security and Personal Computing teams to develop our secure and high performance desktop environment. Responsibilities included: 1-3 year strategy roadmaps for security and personal computing technologies, architecture and design of our desktop and remote access environments, keeping our global infrastructure secure. As an “interim” responsibility, I also provided transitional leadership for our Network Services team while a new leader for that team was being recruited. During this period I reduced our annual cost of Microsoft software by 50%.
2000 – 2007: Information Security Leader Owens Corning Toledo, OH
I transformed Owens Corning security systems from a scattered collection of diverse practices, spread across many departments and facilities into a focused, managed security process. Under my leadership, a team of security analysts and administrators developed, communicated and implemented common, global security processes reducing cost and facilitating growth. We went from hundreds of man-hours battling virus and worm infections in 2000 to a handful of sporadic and tightly-controlled incidents today, eliminating waste and delivering a secure environment. In addition we reduced Internet abuse and provided ongoing fraud and forensic analysis for our businesses while facilitating secure acquisitions and divestitures.
1998 – 2000: Internet/Intranet Leader Owens Corning Toledo, OH
I led a team of highly technical resources developing and managing our Internet/intranet infrastructure. We upgraded firewalls and other security facilities and outsourced a number of infrastructure operations, improving security and at the same time reducing costs. This standard infrastructure resulted in reduced support and maintenance costs worldwide.
1997-1998 Web Development Leader End-User Computing Toledo, OH
I joined End User Computing to broaden my business experience and deepen my technical skills with this small, private consulting firm. Reporting to the President and CEO, I managed a team of analysts and developers to design and develop custom Internet and intranet applications. These ranged from municipal water treatment systems and city government information kiosks to Fortune 500 web applications. This role provided me with a very intense and focused learning experience allowing me to hone my technical skills at the same time develop customer service skills as well as pre- and post-sale support skills. The consultancy practice also helped me refine my selling and consulting skills. For the last six months of my tenure with EUC, I contracted with Owens Corning, our largest customer.
1980-1996 Owens Corning Toledo, OH
Intranet and Communications Leader
Information Systems Architecture Leader
Workplace Technology Vision and Communication
Desktop Computing, Minicomputer Support
Mainframe Business Systems Support
1974 – 1979: IS Design and Development Westgate Laboratory Toledo, OH
I developed and maintained secure information systems for billing and patient medical records management at very low cost. I also designed and built custom hardware and software for data collection and control of medical diagnostics equipment.
Technical Skills
I’ve led and managed high performance teams of technical people and have considerable experience with networking, Internet and intranet systems as well as the security requirements of these systems. I am also skilled in security policy development and security technologies. I am an “early adopter” and am comfortable with contemporary operating systems, networks and applications software. I have designed and built PC interface hardware and software for medical and manufacturing systems. As a hobby I design and develop micro-controller applications in my electronics & amateur radio hobbies.
Key Strengths
Information Security: I provide solid security policies, defense-in-depth and layered security.
Managing cost: Consistently control costs.
Technical translation: I help make sense of technology.
Vision: I effectively develop and articulate vision and drive change.
Team building: I consistently score very high on teamwork and leadership evaluations.
Leadership: Effectively lead highly technical staff.
Action: People depend on me to get things done. I do.
Communication: I write and speak well. I speak some Spanish, French and German.
Integrity: I am an honest person and provide clear and honest opinions.
Health: I take good care of my mind, body and spirit. I don’t use any drugs, alcohol or tobacco.
Education
1973–1977 University of Toledo Toledo, Ohio
Undergraduate work in Psychology and Philosophy.
Active in Student Union.
Dean’s List. Academic scholarships.
Personal Information
I enjoy music, reading philosophy, amateur radio and spending time with my family. Personal growth and spiritual development are important to me. I’ve been a Guest Speaker for Dooley Group “Development Forum” clients including: Cardinal Health Systems, Xerox and DePaul University. I was a founding Board of Directors member of the Northwest Ohio InfraGard Chapter, working with the FBI and the Department of Homeland security to secure the nation’s infrastructure.